Contact MTS Towing
24/7 Trusted Tow Truck Heavy Towing Roadside Service
30-45 min ETA
Fully Licensed & Insured
Certified, Experienced Operators
24/7 Emergency Service
Fast Local Response
Our Locations
Our Services
24/7 Emergency Towing Services
Frequently Asked Questions
What is your physical address?
We operate from two convenient locations in Kitchener:
• 168 West Avenue, Kitchener, Ontario N2G 1R8
• 250 Mill St, Unit 4, Kitchener, Ontario N2M 3R5
Both locations support our towing fleet and allow us to respond quickly across the region.
What is your email address?
You can reach us anytime at info@mtstowing.ca.
For general questions, service inquiries, or support, we respond as quickly as possible.
What areas do you serve?
We provide full towing and roadside services across the Kitchener–Waterloo Region, including Cambridge, Guelph, and surrounding communities. Whether you’re on the highway, in a neighborhood, or at a commercial site, we can dispatch a truck quickly.
Where can I view the TSSEA Maximum Rate Schedule?
You can view our TSSEA-compliant rate schedule here:
👉 https://mtstowing.ca/tssea/
These are the maximum rates MTS Towing is permitted to charge under the Towing and Storage Safety and Enforcement Act (TSSEA).
They are not necessarily the rates you will be charged.
For an accurate quote, please ask your driver or dispatcher.
These maximums apply to the entire company, not just one location.
Are you licensed and insured?
Yes. MTS Towing is fully licensed, insured, and TSSEA-compliant, operating under provincial towing safety standards. All our drivers are trained and certified to handle light, medium, and heavy-duty towing safely.
Do you provide service 24/7?
Yes. We operate 24 hours a day, 7 days a week, including weekends and holidays. Emergencies can happen anytime — and we’re always ready to help.
Do you tow vehicles from underground or low-clearance garages?
Absolutely. We specialize in underground and parkade towing, using low-profile equipment designed for tight and low-clearance spaces.
Can I get a quote before you dispatch a truck?
Yes. We provide clear, upfront pricing before any service is sent out. Simply call or email us with your location, vehicle type, and issue.
Do you offer roadside assistance?
Yes — including boosts, lockouts, tire changes, fuel delivery, and winch-outs. All services are available 24/7.
Contact MTS Towing for Fast, Reliable Service Across the Region
Whether you need immediate towing, roadside assistance, or help with a heavy-duty vehicle, MTS Towing is here to assist you 24/7. With two locations in Kitchener and full coverage across the Kitchener–Waterloo Region, Cambridge, Guelph, and nearby communities, our team is always within reach. You can contact us anytime for quotes, support, TSSEA-related information, or service requests. Our trained and certified operators are ready to respond quickly and provide professional help whenever you need it.